black and white bed linen

FAQ

Sharing art through clothes

Frequently Asked Questions

Find answers to common questions

  • When can I place an order?

You can place an order from October 15, 2024, to January 15, 2025.

  • What items are currently available?
  • Can I cancel or modify my order?
  • How can I track my order?
  • What should I do if my item is defective?
  • What payment methods are accepted?

All available items are listed in the "Our Collection" section.

No, you would not be able to modify or cancel your order.

Once your order is shipped, you will receive an email with a tracking number to follow your package.

If you encounter a problem with your order, please contact us as soon as possible via the contact form: "Contact Us."

We accept payments by credit card as well as PayPal.

  • What are the shipping costs?
  • Are the T-shirts unisex?

Shipping costs vary based on your location. Exact details will be available at checkout.

Yes, all our T-shirts are designed to be worn by everyone, regardless of gender.

  • How do I choose the right size?

We provide a size guide on each product page to help you choose the size that suits you best.

  • What materials are used for the T-shirts?

Our T-shirts are made from high-quality cotton (100% cotton) to ensure comfort and durability.

  • What will be the next products available in the future?

We plan to release T-shirts in different colors and then move on to new sweatshirts!

  • Do you offer returns or exchanges?

Given our made-to-order model, we do not offer returns or exchanges except for defective products or order errors.

  • How can I stay informed about new arrivals and upcoming events?

Subscribe to our newsletter or follow us on social media to stay updated on the latest news!

  • What are your privacy and data security policies?

You can review them on our pages:

  • Can I order from abroad?

Yes, we ship our products worldwide. Shipping costs and delivery times may vary depending on your location.

  • Do you offer a loyalty program?

Currently, we do not have a loyalty program in place. However, we greatly appreciate our loyal customers and are considering ways to reward them in the future!

  • Will there be limited editions or special collaborations?

We have exciting plans for the future, including limited editions and collaborations. Follow us on social media to stay in the loop!

  • Can I suggest a new color or design?

We love hearing our customers' suggestions! You can send us your ideas via our contact page. While we cannot guarantee that all suggestions will be realized, we value your feedback.

  • How can I be sure of the product quality?

We are committed to offering high-quality products. Each T-shirt is crafted with care, and we work with reputable suppliers to ensure you receive a product that meets your expectations.